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Forrest Marketing Group Lead Generation Telemarketing

Many clients come to us having already tried their own in-house telemarketing. After all the time and expense of recruiting and training they have not achieved the results they had expected.

Put simply, it’s because telemarketing is a difficult job.  Very few people have the right personality, experience and desire to stick at this job long term.

We only hire professional and experienced agents who have excellent conversation skills and we teach them to get past the gatekeeper and engage the decision maker.  They have to love picking up the phone and be able to handle rejection professionally and politely.

We attract and keep great people because we offer flexible work arrangements and create a fun and stimulating environment.  We celebrate each agent’s success and agents share ideas and strategies to develop their skills.  Agents rotate among different campaigns best suited to their expertise to keep them focused and challenged.   

Our agents are not distracted by other sales functions.  Telemarketing is their only duty so it is their first and only priority.

Campaign and agent results are reviewed at the end of every shift and weekly and are compared against expected targets.  We are able to quickly identify if a campaign or agent is not hitting the expected outcomes.  The campaign structure, agent allocation and agent training can be reviewed and changes implemented to ensure we get the best results possible for our clients.

Professional lead generation, appointment setting, call centre and customer service solutions

Australian owned and operated from our Sydney office

  • We never send your business offshore
  • Protecting and enhancing your brand is our priority
  • Servicing companies throughout Sydney, Melbourne, Hobart, Adelaide, Canberra, Brisbane, Perth, Darwin and regional Australia

Account Manager

  • To help design your campaign and monitor results

Proven systems and ROI

  • Our purpose built CRM tracks outcomes and reports results
  • We have designed hundreds of successful campaigns
  • Many clients achieve a positive ROI within the first 3 months

Experienced sales agents

  • We only recruit local, mature and professional staff
  • Our dynamic office encourages and rewards results
  • Our team delivers consistent results for our clients