Call us on 02 9939 6888
Forrest Marketing Group Lead Generation Telemarketing

At FMG our focus is on generating high quality sales leads, ensuring your sales team are supplied with qualified prospects who are most likely to convert into sales. 

We have many systems and processes in place to ensure that we protect our clients’ image and enhance their brand with every call, including:

  • We only recruit mature, professional and experienced sales people with English as their first language.
  • Our agents are all briefed by our clients and trained by our Sales Team Manager. 
  • Our clients patch into the first 2 hours of calling as a standard procedure to ensure that we are representing their company correctly and that our agents are able to handle objections and address questions in an appropriate manner. 
  • Our Account Managers regularly patch into our agents’ calls to monitor their professionalism and results.
  • Our clients can patch into calls at any time if they have any concerns over our representation of their company.
  • Our Quality Control process identifies any inaccuracies and ensures agents correctly represent our clients.  Additional training is provided if our high standard of quality is not maintained by an agent.
  • Our agents stay with us long term and every employee is committed to our high ethical values and professional sales approach which enhances our clients’ brand and delivers consistently high quality results.
  • Each lead booking sheet includes a feedback section where our clients’ can rate the accuracy of information, quality of lead, likelihood of converting into a sale and any other comments.

Professional lead generation, appointment setting, call centre and customer service solutions

Australian owned and operated from our Sydney office

  • We never send your business offshore
  • Protecting and enhancing your brand is our priority
  • Servicing companies throughout Sydney, Melbourne, Hobart, Adelaide, Canberra, Brisbane, Perth, Darwin and regional Australia

Account Manager

  • To help design your campaign and monitor results

Proven systems and ROI

  • Our purpose built CRM tracks outcomes and reports results
  • We have designed hundreds of successful campaigns
  • Many clients achieve a positive ROI within the first 3 months

Experienced sales agents

  • We only recruit local, mature and professional staff
  • Our dynamic office encourages and rewards results
  • Our team delivers consistent results for our clients