Our Services

Our Lead Generation Campaigns Turn Cold Calls Into Hot Leads.

Whenever we run a new campaign, we always start with an Evaluation Pilot which allows you to assess the quantity and quality of results achieved without being tied into a long term arrangment.  Only when you are 100% happy with our results will you be in a position to consider an ongoing camapign.
 

Right now our Lead Generation campaigns are uncovering new sales opportunities and are generating qualified appointments with business decision makers and consumers across Australia, New Zealand, Ireland and the UK.


Our agents work as an extension of your sales team, remaining “invisible” to the companies we call on your behalf.  Our skilled and professional team develop permission-based conversations that engage the prospect and enhance your brand with every call.

 
Our services include:



B2B Lead Generation

You may be looking to kick start or increase the growth of your business, meet a sales target, provide leads for a new sales person, assist your franchisees, or even overcome a quiet period.  An effective B2B lead generation campaign develops a steady stream of short, medium and long term prospects for you and your sales team to follow up.

Our agents identify and speak with the appropriate Decision Maker in each company we call and will uncover new sales opportunities for your sales team. You receive a consistent supply of qualified appointments each week.  Each prospect is qualified according to your requirements and you choose how many appointments to receive each week as well as whether you want face-to-face appointments or telephone appointments.

We can begin a brand new campaign for you or provide additional resources to an established in-house campaign.

Call us on 02 9939 6888 or click here to email us and let us show you how our campaigns will secure appointments with your target customers – and keep your sales pipeline full!

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Database Cleansing & Maintenance

Many companies have hundreds or even thousands of past clients on their database and understand that this represents a huge business opportunity.  But most sales teams are so busy working on current projects and their top customers, they don’t have time to talk to the majority of your ex-clients to uncover new opportunities.

In addition, because around 21% of contacts on any database move on every 12 months it becomes a massive effort to maintain the data so that the sales team can use it to look for new opportunities.

Let our agents call through and update your existing database for you. From a database of a few hundred records to a large database of several thousand records, we’ll clean it up quickly, ensure contact details are up to date and uncover new business opportunities for your sales team to follow up. And you’ll have a powerful and accurate database that you can use as a marketing tool for years to come.

Call us now on 02 9939 6888 or click here to email us and let us show you how we can give you an up to date database and generate qualified prospects for your sales team to follow up.

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Telemarketing Campaigns With Other Outcomes

We operate a range of campaigns that deliver different outcomes for our clients, so if the outcome you are looking for is not a face-to-face or phone appointment, we will have a solution for you. Here are some of the other campaign types that we specialise in:

  • Strategic calls to deliver a specific message to small, highly defined markets

  • Registration of qualified prospects to a workshop or seminar

  • Registration of qualified prospects to a webinar

  • Proposals to be sent to qualified prospects

  • Prospects qualified and placed into pre-defined categories according the their feedback or likelihood to purchase within a given period

  • Database establishment – building a database of contacts in a list of specific companies

  • Gaining consent for information to be sent to a list of prospects

  • Customer surveys

Whatever the outcome you are looking for, we can run a campaign to suit your needs. Call us today on 02 9939 6888 or click here to email us.  Give us your brief and we’ll let you know the best way to achieve the outcomes you are looking for.

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B2C Lead Generation

B2C lead generation campaigns require a different skill set to those needed for B2B lead generation. We ensure that all B2C campaigns comply with the current Do Not Call Legislation and we use agents who are skilled at building rapport quickly and without upsetting potential prospects or damaging your brand.

Call us on 02 9939 6888 or click here to email us and let us show you how our campaigns will secure appointments with your target customers – and keep your sales pipeline full!

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List Sourcing And Management

The first step in designing a successful campaign is making sure that we are contacting the ‘right types’ of companies for you.  We work with you to define the Lead List (companies and contacts to call) for your campaign. Our expertise in list selection means calls to the ‘wrong type’ of company are minimised and the impact of your campaign is maximised.  Click here to contact us by email to find out more.

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Direct Mail Campaigns

We can organise your direct mail campaigns from start to finish, including the sourcing of mailing lists. We are often able to get bulk mail rates to save you money on the cost of postage. In addition, we can follow up the direct mail piece with a phone call to enhance your response rates. Click here to contact us by email to find out more.

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Dedicated Inbound Phone Line

You can have your own dedicated phone number for your campaign. All calls to this number will be answered by our staff using your company name, allowing prospects to call us back without having to be directed through your switchboard. Click here to contact us by email to find out more. 

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FMG – Taking the “Cold” out of Cold Calling

 

“We're delighted with the results we have had with FMG so far.  The ROI on our campaign has been over $8 for every dollar we've invested (that's over 800%) and we have a sales team who are much more productive than they've ever been in the past.

FMG have consistently exceeded the campaign's KPI's and have represented our business with the highest level of professionalism and, in over 25,000 calls we have not had a single piece of negative feedback.

We're thrilled we chose FMG and if you're looking to boost your sales figures and work with a company you can trust, then perhaps you should consider talking to FMG too.  We're glad we did.”

Chris Fletcher
Recall
A Brambles Company

 


Click here to email for a quote or phone us on 02 9939 6888 so you can be in front of qualified prospects sooner!