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FMG Success - Logistics Industry Spotlight

Monday, October 12, 2015 Back

Many businesses struggle to generate a consistent number of good quality sales leads that will enable them to achieve their revenue, profit and growth objectives.The transport, logistics and warehousing industry is no different.

At FMG we can support your sales team generate sales opportunities, through generating leads, opening sales conversations and setting appointments. In the past year, we’ve uncovered millions of dollars of new business for our clients. Selling on the phone is all we do. We have the specialist expertise to help you begin a host of lucrative new business relationships.

FMG have worked on thousands of campaigns covering a wide range of industries, products and services. Logistics and transport is one area we have had plenty of experience in – from local, state based, nationwide and international logistics, transportation or warehousing companies. In recent times we have spent over 3,000 hours on the phones for clients in the logistics industry and generated over 1,100 appointments for them. Have a look at what some of our customers had to say.


FMG conducted an appointment setting campaign for TNT, designed to grow their customer base in key targeted geographical areas. FMG was tasked by TNT to get their Sales and Account Managers in front of businesses that regularly used couriers or transported goods locally using an external logistics provider.

TNT provided postcodes that were already part of their daily pick up run, knowing that competitive pricing could be offered due to their location. Using this message, FMG started generating appointments from the first day of calls, and within days of the campaign commencing TNT had already started to convert these appointments into sales.

TNT reported a 90% conversion rate of the appointments within a few weeks of commencement of the campaign.

Read the full TNT Case Study here

A leading Australian freight forwarding and logistics provider

A leading Australian freight forwarding and logistics provider approached FMG in 2014 to work on a 3 month campaign. We were able to generate 57 appointments over 138 hours of calling and our client was able to quickly convert 15 of these appointments into new clients, generating revenue of over $250,000 to date.

FMG has now commenced a duplicate campaign for 2015. Their Sales Manager providing feedback stating they would ‘quietly’ recommend FMG to colleagues and associates as he doesn't want their 'secret weapon' to end up in enemy hands.

International Cargo Express

ICE has been using FMG to provide a consistent flow of new sales opportunities since 2009.

"The objective of our campaign with FMG was to introduce ourselves to businesses that were in our target market. FMG were able to put me in front of around 30 new prospects and in that time we signed 2 new clients, both of who are still working with us today. FMG are well organised and were able to structure the campaign in a way that meant that I was able to go to one appointment per day, every day which allowed me to promote our company whilst still continuing to focus on other areas of the business.” Ian McDonald, International Cargo Express

Read the full ICE Case Study here

Professional lead generation, appointment setting, call centre and customer service solutions

Australian owned and operated from our Sydney office

  • We never send your business offshore
  • Protecting and enhancing your brand is our priority
  • Servicing companies throughout Sydney, Melbourne, Hobart, Adelaide, Canberra, Brisbane, Perth, Darwin and regional Australia

Account Manager

  • To help design your campaign and monitor results

Proven systems and ROI

  • Our purpose built CRM tracks outcomes and reports results
  • We have designed hundreds of successful campaigns
  • Many clients achieve a positive ROI within the first 3 months

Experienced sales agents

  • We only recruit local, mature and professional staff
  • Our dynamic office encourages and rewards results
  • Our team delivers consistent results for our clients