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Meet Our Management Team

Richard Forrest

Richard Forrest
Managing Director

Starting his career in Scotland with a degree in Forensic Science and then working in the pharmaceutical industry, Richard quickly realised there was not enough fun or sun in his chosen country or career. A backpacking trip to Australia was funded through telemarketing, and Richard soon realised he was much better suited to a life of selling than science.

Working his way up from telemarketer to a senior management position with an international sales and marketing company where he was responsible for a region that generated over $30m in annual revenue, Richard quickly realised this was his calling. FMG was established in 2006 and allowed Richard to surround himself with a team of people who love talking as much as he does. View Richard's LinkedIn profileConnect with Richard


Anna Edwards

Anna Edwards
Group Account Director

Joining us in 2016 as an Account Manager Anna brings with her over 10 years account management experience. Anna’s priority is on building strong, collaborative, long term relationships with her clients.

Now as Group Account Director, Anna is passionate about helping clients achieve their business goals through gaining a deep understanding of their business and working with her team to provide real solutions for her clients. A natural communicator with a proactive approach, with Anna on board you are not only getting an Account Manager, but possibly a new best friend! When she is not working on generating new business for her clients, Anna can be found tending her vegetable garden at home, playing sport or enjoying a glass of fine wine. View Russell's LinkedIn profileConnect with Anna



Zoe Brewster
Group Outbound Team Manager

A results’ driven senior sales and relationships manager, with over 15 years’ experience in direct B2B sales across industries as varied as telecommunications, energy, print and financial services, Zoe was the perfect choice to head up our team of outbound sales agents.

With extensive experience in recruitment as well as training & development of direct sales teams, Zoe is an inspiring leader and confident communicator with a knack for connecting with decision makers, and helps her team to do the same.

Zoe believes building and maintaining long term relationships at all levels is critical. She gets the most from her team through building a motivating culture, making work enjoyable and rewarding and delivering outstanding results for our clients. View Carly's LinkedIn profileConnect with Zoe


Debra Eddie

Claire Lovell
Account Manager

With 4 years’ experience in media advertising sales, and over 8 years in customer service, Claire really understands the challenges faced by her clients. With experience in managing the entire customer relationship from inception through to ongoing management and customer service, Claire’s focus is on ensuring the success of your campaigns and working with you long term to grow your business.

With a love of meeting new people and having a laugh, Claire is charismatic and energetic, the ideal personality for an Account Manager – who knows you may also find a new friend! When not at work you will find Claire at the beach, heading out with friends trying a new restaurant or bar or road tripping or camping with friends. Whilst studying Claire worked at a popular Mexican restaurant, and as a result makes a mean margarita! View Claire's LinkedIn profileConnect with Claire


Sally Cannon

Sally Cannon
Group Marketing Manager

Sally joined FMG in 2015 as our first Marketing Manager. Although no one starts their marketing career dreaming of becoming a B2B Marketer, Sally loves it and has found her niche. After completing a Bachelor of Business majoring in Marketing and Management and with a career spanning industries as broad as accounting software, board games and toys, plumbing supplies and photocopiers Sally has now found her home here at FMG.

Spending her ‘spare’ time looking after the bookwork and admin for her husband’s plumbing business and spending time with her family especially her little boy, Sally also enjoys catching up with her girlfriend’s over a wine (or two). View Sally's LinkedIn profileConnect with Sally


Carly Falconer

Carly Falconer
Group Accountant

Carly started with FMG as an Admin Assistant back in the days when we had a manual paper based system and databases were updated daily in excel. Her OCD tendencies and attention to detail identified her as the perfect solution for bringing our accounts in-house. Carly now manages all our accounting and compliance functions. After completing her Diploma of Accounting last year (and because she was not already busy enough), Carly has now almost finished her Bachelor of Business this year – building on her already impressive business and accounting skills. View Sally's LinkedIn profileConnect with Carly                                          



Professional lead generation, appointment setting, call centre and customer service solutions

Australian owned and operated from our Sydney office

  • We never send your business offshore
  • Protecting and enhancing your brand is our priority
  • Servicing companies throughout Sydney, Melbourne, Hobart, Adelaide, Canberra, Brisbane, Perth, Darwin and regional Australia

Account Manager

  • To help design your campaign and monitor results

Proven systems and ROI

  • Our purpose built CRM tracks outcomes and reports results
  • We have designed hundreds of successful campaigns
  • Many clients achieve a positive ROI within the first 3 months

Experienced sales agents

  • We only recruit local, mature and professional staff
  • Our dynamic office encourages and rewards results
  • Our team delivers consistent results for our clients