Call us on 02 9939 6888
Forrest Marketing Group Lead Generation Telemarketing

Graeme Skerritt
Pathways Aged Care

“FMG provided Pathways Aged Care with Market Research for several construction development projects.  This research was used to successfully secure departmental approval for 2 new projects.  FMG was able to guide us through the process and provided advice on strategy and methodology. We'll definitely be using FMG again.”

Telemarketing to conduct market research

Market Research Services

“Our outbound call centre can collect accurate and reliable data for your market research activities.”

Our outbound call centre provides a cost-effective data collection solution. Using telephone interviewing techniques, we conduct quantitative market research for businesses and market researchers.

We understand that data integrity is vital to your project. Our mature and experienced agents are able to collect precise and reliable data and handle any topic politely and professionally. We can take on any sized project and will deliver prompt and confidential results.

We operate as an independent third party and all data collected is stored securely and confidentially. We are members of the Australian Market & Social Research Society (AMSRS) and adhere to their professional standards.

Customer Satisfaction Surveys

Understanding your clients’ needs and how they measure your delivery is a key to improving client retention. We have a wealth of experience in developing and managing customer satisfaction surveys across many industries. read more

Product or Service Development

The success of any new product or service launch is improved with reliable data on potential users, their preferences, purchase intent and pricing sensitivity. We help you collect the data you need to make informed decisions for your product development planning.

Mystery Shopping Calls

Understanding what your customers experience when they buy from you is essential to increasing conversion rates, identifying up-selling and cross-selling opportunities and maximising client retention. We develop and operate a phone based mystery shopping campaign to deliver insightful feedback.

Employee Retention Studies

Unhappy employees mean low performance and high staff turnover, both of which are expensive and disruptive to any business. We provide employee survey solutions to assess and track employee satisfaction, helping you to reduce turnover and improve productivity.

Market Research Panel

We can build a list of qualified prospects in specific markets or verticals, who are willing to participate in a market research panel.  This can be a stand alone project, or can be integrated into your lead generation campaign.

If you are looking for high quality market research to support your marketing strategy, we will get the job done quickly and efficiently with our market research services. Call us today to discuss your requirements.

Call 02 9939 6888 now or complete the below form


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Professional telemarketing solutions to keep you connected with prospects and stakeholders

Australian owned and operated from our Sydney office

  • We never send your business offshore
  • Protecting and enhancing your brand is our priority
  • Servicing Sydney, Melbourne, Hobart, Adelaide, Canberra, Brisbane, Perth, Darwin and regional Australia

Dedicated Campaign Manager

  • To help design your campaign and monitor results

Proven systems and ROI

  • Our purpose built CRM tracks outcomes and reports results
  • We have operated many successful market research campaigns

Experienced sales agents

  • We only recruit local, mature and professional staff
  • Our dynamic office encourages and rewards results
  • Our team delivers consistent results for our clients