Call us on 02 9939 6888
Forrest Marketing Group Lead Generation Telemarketing

Neil Thomas
Shopbot

“Forrest Marketing Group deliver on their promises and are very professional.”


Inbound Call Centre Services

“Our inbound call centre team can handle all of your inbound calls, or simply be there as an overflow solution when you experience spikes in demand.”

Our inbound call centre sales agents are based in our Sydney office and are fully trained on your product or service and company, acting as an extension of your business.

Calls can be diverted to our inbound call centre during business hours or during periods of peak demand, without the need to incur the cost or effort of recruiting additional staff.

Call queue times are minimised, while service levels and customer service standards are maintained even in times of high call volume. Depending on your business requirements, we can take messages, set appointments, take bookings, convert enquiries into sales, or manage customer enquiries.

The benefits of using our inbound call centre include:

  • Our inbound call centre agents are available during business hours to answer your inbound calls
  • We can dedicate multiple agents to handle peak periods
  • We continually train, supervise, motivate and manage our agents, so you get great results from every call
  • Our solution is entirely flexible, so you can switch us on and off and scale up or down to suit your changing business needs

If you’re looking for an inbound call centre solution for outsourcing in Sydney, contact us today to discuss your needs.

Call 02 9939 6888 now or complete the below form









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Professional inbound call centre and telesales solutions to your inbound enquiries

Australian owned and operated from our Sydney office

  • We never send your business offshore
  • Protecting and enhancing your brand is our priority
  • Servicing Sydney, Melbourne, Hobart, Adelaide, Canberra, Brisbane, Perth, Darwin and regional Australia

Campaign Manager

  • To help design your campaign and monitor results

Proven systems and ROI

  • Our purpose built CRM tracks outcomes and reports results
  • We have managed hundreds of inbound calls for our clients

Experienced sales agents

  • We only recruit local, mature and professional staff
  • Our dynamic office encourages and rewards results
  • Our team delivers consistent results for our clients