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Our Clients

A member of The Linde Group which supplies compressed and bulk gases, chemicals and equipment to corporates as well as small to medium sized businesses, the eCommerce Manager of BOC approached FMG for assistance in promoting their online portal and transitioning customers online to manage their accounts and to make purchases.

Moving online means customers can avoid waiting in a telephone queue and enjoy the convenience of being able to access their account – this includes invoices, statements, pricing, previous orders and deliveries. For BOC this transition to online provides substantial cost savings and supports the marketing teams online strategies.

Due to the success of this ongoing campaign, FMG have now worked on a number of additional campaigns with BOC’s marketing team, including the surveying existing & lost clients with the results feeding back into existing and future marketing plans. So far we have completed over 21,400 hours of calls for BOC, with almost 48,000 outcomes – including signing up clients to the online portal, completing surveys & updating client contact details.

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Professional lead generation, appointment setting, call centre and customer service solutions

Australian owned and operated from our Sydney office

  • We never send your business offshore
  • Protecting and enhancing your brand is our priority
  • Servicing companies throughout Sydney, Melbourne, Hobart, Adelaide, Canberra, Brisbane, Perth, Darwin and regional Australia

Account Manager

  • To help design your campaign and monitor results

Proven systems and ROI

  • Our purpose built CRM tracks outcomes and reports results
  • We have designed hundreds of successful campaigns
  • Many clients achieve a positive ROI within the first 3 months

Experienced sales agents

  • We only recruit local, mature and professional staff
  • Our dynamic office encourages and rewards results
  • Our team delivers consistent results for our clients