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International Cargo Express provides integrated forwarding solutions including air and sea freight forwarding and shipping, project transport services and logistics and supply chain management.

FMG was approached by ICE Sales Management to run a campaign focused on setting appointments for the sales teams in Perth, Melbourne and Sydney. Appointments needed to be set with companies currently importing or exporting who were looking to save money on shipping costs and customs tax. 

This campaign required a significant level of investigation by the sales agents to determine the right decision maker they needed to speak to as it varied considerably depending on the size of the business.

With over 520 hours of calls and 308 appointments made with prospects FMG has been able to provide a consistent flow of new sales opportunities to ICE over several years.

"The objective of our campaign with FMG was to introduce ourselves to businesses that were in our target market. FMG were able to put me in front of around 30 new prospects and in that time we signed 2 new clients, both of who are still working with us today.FMG are well organised and were able to structure the campaign in a way that meant that I was able to go to one appointment per day, every day which allowed me to promote our company whilst still continuing to focus on other areas of the business.We will be running a campaign with FMG again."– Ian McDonald, International Cargo Express


Professional lead generation, appointment setting, call centre and customer service solutions

Australian owned and operated from our Sydney office

  • We never send your business offshore
  • Protecting and enhancing your brand is our priority
  • Servicing companies throughout Sydney, Melbourne, Hobart, Adelaide, Canberra, Brisbane, Perth, Darwin and regional Australia

Account Manager

  • To help design your campaign and monitor results

Proven systems and ROI

  • Our purpose built CRM tracks outcomes and reports results
  • We have designed hundreds of successful campaigns
  • Many clients achieve a positive ROI within the first 3 months

Experienced sales agents

  • We only recruit local, mature and professional staff
  • Our dynamic office encourages and rewards results
  • Our team delivers consistent results for our clients