Our Call Centre Agents | Sales Experts | Forrest Marketing Group

Call Centre Agents

Our Call Centre Agents are Amazing

CUSTOMER SERVICE GREETINGS_4

Our call centre agents are exceptional communicators and sales experts. With a relentless focus on delivering value to our clients, we have created a culture focused on learning and development and continuous improvement. Our highly trained agents represent our clients’ brands with confidence and competence with highly tuned skills around the key sales techniques:

  • Product knowledge
  • Strategic prospecting skills
  • Building rapport over the phone
  • Permission-based conversations
  • Active listening
  • Communication; tone, pace, language
  • Qualifying questions
  • Time management
  • Objection handling
  • Gaining commitment
  • Closing techniques
  • Relationship management

Our Australian call centre agents are professional, mature and experienced. We have created a stable, high-performing team that delivers consistent results for our clients. Many of our agents have been with us for several years and our clients have confidence we can deliver results over the long term.

Watch Our Staff Video

Join Our Team

We are a vibrant, social and fun company. We are passionate about delivering results we are proud of and our team of talented, supportive and friendly professionals generate the best outcomes for our clients.

If you have a great phone manner and love talking to people, this could be the perfect career for you. We provide full sales training and support to ensure you are successful in achieving great results and we recognise and reward our agents for their contribution to the success of the company.

We are always looking for outgoing and talented people with a positive attitude to join our team of call centre agents. Please get in touch if you would like to join us.

Send your resume and cover letter to hr@fmgroup.com.au

Our Call Centre Services

Customer Service

Inbound Customer Service creates happy customers and increases brand loyalty

Telemarketing

Telemarketing allows you to personally communicate with your prospects & customers

Lead Generation

Lead Generation generates interest & captures leads to build a sales pipeline

Appointment Setting

Appointment setting gets your sales team in front of more qualified prospects

Read more about our Services & Business Results or Leave your enquiry

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