Inbound & Outbound Telesales Services | Forrest Marketing Group


Our Telesales Team generates millions of dollars of sales for our clients


FMG specialises in B2B Telemarketing.

We are proud to partner with some of Australian best-known brands, supporting their sales and marketing initiatives.

Our team of sales agents are experts at finding new business.

We can work with you to support your team in selling directly over the phone.


Our Telesales Team are able to sell your products or services directly over the phone.

We operate as an invisible extension of your sales team.

We provide a complete outsourced sales solution to help our clients achive their sales targets.

Local Australian Sales Team


Our Australian sales agents are experts at uncovering new business opportunities over the phone.
We have helped hundreds of Australian businesses achieve their sales targets since 2006.
We can provide a permanent outsourced sales solution to support your sales initiatives, or support your sales department during times of high demand.
No matter where you are in Australia, if you are looking for a telesales solution, FMG can help generate more sales while reducing your costs.

Outsourced Sales saves Time, Money and Stress

Telesales requires specialised skills to build rapport over the phone and uncover sales opportunities.

Our sales agents are experts at opening conversations, generating interest, finding opportunities and closing sales.

Outsourcing your sales to a contact centre may be slightly more expensive than training your own in-house telephone sales team, but we provide you with years of experience, strict performance standards, accurate reporting and proven results.


Benefits of Telesales

Measurable results
Personal customer service
Generates a sales pipeline
Creates brand loyalty

Telesales generates sales

Listen to our Managing Director, Richard Forrest, to learn our FMG helps businesses find new leads and generate more sales.

“Selling on the phone is all we do, and we get results.”

Telesales results measure ROI

Watch how our online client portal makes it easy for you to track activity and monitor results so you can easily calculate your return on investment.

“FMG’s client portal gives you access to live updates and reporting, providing key metrics to measure results.”

Telesales generates qualified sales leads

Read our Top 5 Steps for generating qualified sales leads for your sales team.

“Meeting with qualified sales leads will improve your sales conversion and give you better quality clients.”

5 steps to get qualified sales leads

Starting your telesales campaign is easy

Your Account Manager will work with you to:

  • Assess your needs and designing the strategy to best meet your objectives
  • Set and agree on campaign targets
  • Work with you to decide who to call – do you have a list or need us to source it for you
  • Develop the sales message
  • Briefing meetings with the operations team
  • Training sessions with your telesales agents
  • Lead tracking and reporting through our online portal

Telesales Generates Results

Telemarketing Case Study

“We needed to work with someone our prospects were going to trust right from when they take the first phone call.”

Watch our client Videos

Our clients chose FMG because we are telesales experts. They stay with us because we deliver exceptional results.

Each week we make thousands of sales calls, generating millions of dollars of new sales opportunities for our clients.

“Partnering with FMG meant we could really drive our business as we had the right people doing the right things.”

Lead Generation Lead Nurturing Case Study

“It’s reassuring for me to know if I am busy, there is someone else working on keeping our sales pipeline full.”

Lead Generation Case Study

“With FMG you get a professional product and you get it all the time.”

Outbound Lead Generation Appointment Setting Case Study

“The results that FMG get are easily the best that we have ever seen.”

Telesales Supports Sales & Marketing

FMG partner with Sales and Marketing Teams, expanding their resources and strengthening their initiatives.  We provide a full range of contact centre services to help you achieve your Sales and Marketing targets.

Extending Sales Teams

Our agents can work as your complete outsourced sales department or expand your sales team when you require additional resources or expertise.

Supporting Marketing Teams

We can support your marketing initiatives by delivering the right message at the right time to your customer database. Representing some of Australia’s best-known brands, our call centre agents are highly skilled and trained to promote your brand with every conversation.

Telesales Services Enables

Appointment Setting

Lead Generation


Lead Nurturing

Our Clients’ Results

Read our Case Studies to learn how we can support your business growth.
Our proven approach delivers exceptional results and helps our clients achieve their sales and marketing targets.

Get in touch with us


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