Outsourced Customer Service Volkswagen Financial Services Case Study “FMG has been working with VWFS since 2017. They handle a varying number of calls per week for us and consistently meet their SLA targets in all areas. We have been very happy with the professionalism and flexibility that FMG has provided. As a result, we [...]
Equipsuper case study "We initially gave FMG a six week assignment to generate new business leads in the large corporate space. Our expectations for the number of appointments have been smashed and we are now into our second year with them, with pretty much the same representative working on our account for the whole period. [...]
Elders Insurance Case Study "For any business focused on growth, telemarketing is an option worth exploring. It may well be the right option for your company. Using a dedicated and highly experienced team like FMG, means our team can concentrate their efforts on what they do best. And that is speaking with people face-to-face about [...]
Austbrokers case study "We are actually now looking at extending the use of FMG into some of our other divisions, specifically because it has been so successful.” – Edward Palminha, National Workers Compensation Manager at Affida FMG has conducted a long term appointment setting campaign for this group since 2010. The sales team knew [...]
Talent2 case study "We ran a very successful campaign with FMG. The team was very helpful and friendly. They were able to get a good grasp of our product. And as a result the campaign was more than paid for by the business that we generated from the campaign." – Glenn Anthony, Talent2 FMG [...]
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