Telemarketing for Sales Success
Telemarketing calls are a critical part of the sales process and will ensure your sales pipeline continues to build.
How to build rapport on the phone – 10 key steps to success
How do you build rapport with prospects over the phone without body language which accounts for 55% of our communication effectiveness? Here are my top 10 steps to building rapport & trust:
B2B Sales Report 2017 – Key Findings
The 2017 Australian B2B Sales Report reveals the challenges facing Australian sales teams and the industry trends and outlook.
How to Lose Clients and Intimidate People
How to Lose Clients and Intimidate people. I hadn’t been in a situation this uncomfortable for years. Outnumbered and they were closing in. I thought about dropping the shirt I was holding, but they were on me in a flash. “Shall I grab that in a medium for you?” one shop assistant asked, as [...] 