2015 FMG Telemarketing Survey Results

2015 FMG Telemarketing Survey Results

Each year we invite all our clients to participate in an independent survey designed to measure the effectiveness of FMG’s telemarketing and lead generation services. Take a look at what they had to say.

Leads Generated

FMG generated 9,640 qualified leads for the participating clients during 2015, or an average of 135 per client.

84% of clients rated the number of leads generated by FMG as average, high or extremely high

84% of clients rated the quality of leads generated by FMG as average, high or extremely high

92% of our clients acquired new clients or prospects of their own as a direct result of their FMG campaign

Sales Results

63% of clients have already closed sales as a result of the services FMG provided during 2015, with 586 new clients being brought on board.

An additional 31% of clients expect to close sales within the next 6 months.

Revenue attributed to FMG campaigns by these clients is an average of over $289,000 per client

Additional revenue expected to be achieved within the next 12 months is an average of over $370,000 per client

Therefore total expected revenue resulting from FMG telemarketing campaigns within 12 months for these clients is an average of over $660,000

Return on Investment

As at the end of 2015 these clients reported that for every $1 spent with FMG they have received an average of $6.17 in sales revenue

With sales in the pipeline it is expected by the end of 2016 this will increase to $14.10 in sales revenue for every $1 spent

Customer Experience

95% of respondents rated their initial engagement with FMG as high or extremely high quality

99% of respondents rated the set up process of their FMG campaign as of average, high or extremely high quality

98% of respondents rated FMG’s campaign management as average, high or extremely high quality

97% of these clients believe FMG understood their objectives and business needs

94% of respondents would recommend FMG to others

Of those clients who plan on continuing with telemarketing and outbound lead generation, 94% of them plan to continue working with FMG.

How does FMG compare?

25% of respondents have used other telemarketing providers. Of those

94% rated FMGs service better than the competitors

72% rated the quality of results as better than the competitors

We have run our annual telemarketing survey for the last five years and the results continue to speak for themselves.  Over the last 5 years our clients have reported closed sales at the point of each survey totalling over $42 million.

To find out how FMG can help you, contact us today.

You can also check out the results from other years surveys

2017 FMG Telemarketing Survey Results

2016 FMG Telemarketing Survey Results

2014 FMG Telemarketing Survey Results

2013 FMG Telemarketing Survey Results

2012 FMG Telemarketing Survey Results

2011 FMG Telemarketing Survey Results

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