Forrest Marketing Group has re-branded to Forrest Contact

FMG Success – Logistics Industry Spotlight

FMG Logistics Industry Case studies

Forrest Contact Success – Logistics Industry Spotlight

Forrest Marketing Group deliver call centre services to Logistics Industry Spotlight

Many businesses struggle to generate a consistent number of good quality sales leads to enable them to achieve their revenue, profit and growth objectives. The transport, logistics and warehousing industry is no different.

At Forrest Contact, we can support your sales team by generating qualified sales opportunities. We do this through our lead generation and appointment setting campaigns, where our team open sales conversations and setting qualified appointments. In the past year, we’ve uncovered millions of dollars of new business for our clients. Selling on the phone is what we do. We have the specialist expertise to help you begin a host of lucrative new business relationships.

Forrest Contact have worked on thousands of campaigns covering a wide range of industries, products and services. Logistics and transport is one area we have had plenty of experience in, covering local, state based, nationwide and international logistics, transportation and warehousing companies. In recent times we have spent over 3,000 hours on the phones for clients in the logistics industry, generating over 1,100 appointments for them. Have a look at what some of our customers had to say.

 

TNT

Forrest Contact conducted an appointment setting campaign for TNT, designed to grow their customer base in key geographic areas. Forrest Contact was tasked by TNT to get their Sales and Account Managers in front of businesses that regularly used couriers or transported goods locally using an external logistics provider.

TNT provided postcodes that were already part of their daily pick-up run, allowing competitive pricing to be offered due to location of these businesses. Using this message, Forrest Contact started generating appointments from the first day of calls. Within days of the campaign commencing TNT had already started to convert these appointments into sales.

TNT reported a 90% conversion rate of the appointments within a few weeks of commencement of the campaign.

 

A leading Australian freight forwarding and logistics provider

A leading Australian freight forwarding and logistics provider approached Forrest Contact to generate qualified sales leads for them. We were able to generate 57 appointments in the first 138 hours of calling. Our client was able to quickly convert 15 of these leads into new clients, generating revenue of over $250,000 .

A second campaign was run with similar results. Their Sales Manager provided feedback stating they would ‘quietly’ recommend Forrest Contact to colleagues and associates (he doesn’t want their ‘secret weapon’ to end up in enemy hands!)

 

International Cargo Express

ICE has been using Forrest Contact to provide a consistent flow of new sales opportunities for several years.

“The objective of our initial campaign with Forrest Contact was to introduce ourselves to businesses that were in our target market. Forrest Contact were able to put us in front of around 30 new prospects, from whom we signed 2 new clients, both of who are still working with us today. Forrest Contact are well organised. They were able to structure the campaign in a way that meant that I was able to go to one appointment per day, every day. This allowed me to promote our company whilst still continuing to focus on other areas of the business.”

 

– Ian McDonald, International Cargo Express