GraysOnline - Forrest Marketing Group
Prospecting, lead generation and lead nurturing services for GraysOnline, from Forrest Marketing Group

3,085 call hours


13,491 Conversations


1,716 appointments


“Forrest Marketing Group have been absolutely fantastic in understanding our business, understanding what we want to achieve from this lead generation and making it happen. The fact that they have all the right people in their business in the right roles and the fact that they have all the data for is to be able to ascertain what’s working and what’s not, just makes it fantastic from our perspective.”

GraysOnline – General Manager (NSW Industrial) – Josh Sanders

GraysOnline is an Australian online retail and auction company. For nearly 100 years, GraysOnline has helped buys and sellers connect, selling more than 120,000 items each month to businesses and consumers.

GraysOnline reached out to FMG to find new potential clients and generate as many new business opportunities as effectively possible.



GraysOnline had grown significantly over recent years and were looking for new ways to grow further. At the same time, Josh Sanders – GM (NSW Industrial), wanted to optimise the sales team conversions by ensuring their time was used more efficiently.


Since 2015, FMG has been consistently generated 10 – 15 new qualified sales leads to the GraysOnline BDM’s each week.

GraysOnline recognised there were more benefits than just the sales leads, through their lead generation partnership with FMG:

1. The market intelligence of businesses in aligned industries provided valuable insight to GraysOnline.

2. Having professional lead generators talking to aligned businesses about Graysonline, promoted the GraysOnline brand and the personal conversations created a positive experience.

3. FMG’s online portal provided GraysOnline with a huge amount of information, reporting real-time data and analytics.

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Forrest Marketing Group Call Center Services, Telemarketing, Lead Generation, Appointment Setting, Customer Service, Database Cleansing, Market Research
Forrest Marketing Group Case Studies and Blog

Download Our Lead Generation Timeline

When considering outsourcing lead generation many are unsure what to expect, and how long it will take to generate results. So we have put together our lead generation timeline - showing what to expect month by month from your lead generation campaign when working with FMG.

Achieve Your Sales & Marketing Targets

Our clients range from large to small, across all industries. Our proven approach ensures we deliver exceptional results.

Read our case studies to learn how we could help achieve your sales and marketing targets.

Partner with Australia's best Contact Centre

We know every business requires a different approach. Our client partnerships give us insights to tailor winning strategies that deliver results.

Don’t just take our word for it – hear the success stories from others who have chosen to partner with Forrest Marketing Group to service their customers and win more business.

Lead Generation, Lead Nurturing, Call Centre Services for EL Blue Greg Puttick, Testimonial from Forrest Marketing Group


"The results that FMG get are easily the best that we have ever seen."

EL Blue

Lead Generation, Lead Nurturing, Call Centre Services for GraysOnline, Josh Sunders, Testimonial from Forrest Marketing Group


"Partnering with FMG meant we could really drive our business as we had the right people doing the right things."

Grays Online

Lead Generation, Lead Nurturing, Call Centre Services for Jayex Healthcare, Michelle O'Brien, Testimonial from Forrest Marketing Group


"We needed to work with someone our prospects were going to trust right from when they take the first phone call."

Jayex Healthcare

Bill Alexiou-Hucker from GPSM, Forrest Marketing Group case study


"With Forrest Marketing Group you get a professional product and you get it all the time."


Andrew Mansfield from GraysOnline, Forrest Marketing Group case study


"It's reassuring for me to know if I am busy, there is someone else working on keeping our sales pipeline full."

Genesis Instore Marketing

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