Patient Support Systems - Forrest Marketing Group
Call Centre Services for Patient Support System from Forrest Marketing Group

572 Call Hours


2,650 Conversations


362 Appointments



“FMG’s staff are extremely helpful. They are extremely professional. They gave us some hints and advice that were very useful for a business like ours. One that isn’t used to direct sales. It wasn’t just the business that FMG delivered to us. It was also the partnership and the advice that we received as well. We found this extremely helpful.”

Daniel Yaffe – Director – Patient Support Systems

Patient Support Systems provide innovative support systems that guarantee complete patient care. With a focus on providing the best support and optimum comfort for patients, Patient Support Systems has been offering innovative support systems as well as educational resources to clients, medical institutions and medical professionals across Australia.


The Requirement

Patient Support Systems had become constrained as a distributor. After creating their own product range which allowed them to go straight to the market –  they realised they needed assistance in direct selling as they did not have expertise in sales and did not know the best way to reach their market.


After looking into several provides Patient Support Systems partnered with FMG as their external sales team.

The Results

The partnership with FMG created a whole new arm for Patient Support Systems business – rather than just import and distribute product they now had direct customers. This contact with the market also assisted in research and development to improve existing product and develop new. Looking at the bottom line, the partnership was extremely valuable to Patient Support Systems with the investment spent repaying itself in spades.

In 572 hours, FMG’s sales agents had 2,650 conversations with customers and prospects and made 362 appointments for Patient Support Systems to follow up. Most importantly for Patient Support Systems these new customer do not just buy once, but come back again and again meaning the benefits seen will continue to roll in over time.

Get In Touch

Make an Enquiry

Tell us a bit about what you are looking for and we'll be in touch right away.

Forrest Marketing Group Call Center Services, Telemarketing, Lead Generation, Appointment Setting, Customer Service, Database Cleansing, Market Research
Forrest Marketing Group Case Studies and Blog

Download Our Lead Generation Timeline

When considering outsourcing lead generation many are unsure what to expect, and how long it will take to generate results. So we have put together our lead generation timeline - showing what to expect month by month from your lead generation campaign when working with FMG.

Achieve Your Sales & Marketing Targets

Our clients range from large to small, across all industries. Our proven approach ensures we deliver exceptional results.

Read our case studies to learn how we could help achieve your sales and marketing targets.

Partner with Australia's best Contact Centre

We know every business requires a different approach. Our client partnerships give us insights to tailor winning strategies that deliver results.

Don’t just take our word for it – hear the success stories from others who have chosen to partner with Forrest Marketing Group to service their customers and win more business.

Lead Generation, Lead Nurturing, Call Centre Services for EL Blue Greg Puttick, Testimonial from Forrest Marketing Group


"The results that FMG get are easily the best that we have ever seen."

EL Blue

Lead Generation, Lead Nurturing, Call Centre Services for GraysOnline, Josh Sunders, Testimonial from Forrest Marketing Group


"Partnering with FMG meant we could really drive our business as we had the right people doing the right things."

Grays Online

Lead Generation, Lead Nurturing, Call Centre Services for Jayex Healthcare, Michelle O'Brien, Testimonial from Forrest Marketing Group


"We needed to work with someone our prospects were going to trust right from when they take the first phone call."

Jayex Healthcare

Bill Alexiou-Hucker from GPSM, Forrest Marketing Group case study


"With Forrest Marketing Group you get a professional product and you get it all the time."


Andrew Mansfield from GraysOnline, Forrest Marketing Group case study


"It's reassuring for me to know if I am busy, there is someone else working on keeping our sales pipeline full."

Genesis Instore Marketing

We Support & Comply with Industry Associations

Get In Touch
close slider