Richard Forrest on Conversations & The Fine Art of Telemarketing
Forrest Marketing Group Blog blog

Richard Forrest on Dealing With Rejection Constructively, Conversations, and The Fine Art of Telemarketing and Telesales

Richard Forrest, the Managing Director of Forrest Marketing Group was recently interviewed by Ronsley Vas for his leading podcast – Bond Appetit. Hear in Richard’s own words how FMG does things differently and learn about the Fine art of telemarketing and telesales.

In Ronsley’s chat with Richard, they went for a deep dive into the psychology of sales and in particular why telemarketing and telesales still has so much value in the digital age. Along the way, they explored Richard’s career story, talked about framing rejection, conversations, freedom, philosophy and how Richard has built a successful business from the ground up.

Listen to the full episode to hear all of the above, plus things like:

  • Who FMG is and what sets them apart from other telemarketing companies
  • The three keys that affect people’s sales results
  • How the internet has made prospecting more competitive
  • Why dedicated teams are better at telemarketing than in-house sales
  • How to overcome ‘call reluctance’
  • The biggest challenge Richard has had as a business owner
  • Why there are no quick fixes in telemarketing/sales
  • An anatomy-level breakdown of FMG’s approach in telemarketing, lead generation and appointment setting
  • How to deal with impatience when it comes to sales (and business)

Looking for more info on B2B Sales Prospecting?

The Ultimate Guide to B2B Sales Prospecting which takes you through the step-by-step process of lead generation and sales prospecting, giving you access to a huge market that is invisible to the vast majority of today’s B2B sellers: those not yet looking for you. These are the prospects who are living with a problem that you can solve, but who haven’t started looking for a solution yet.

Looking for more industry data?

Read the Science of B2B Sales Growth predicting a number of sales trends revealing how sales teams will need to adapt their B2B sales strategy to be market leaders in this evolving sales environment.

Looking for more prospects for your sales team?

FMG offer a full range of call centre services including telemarketing, lead generation, appointment setting, telemarketing and outbound sales.  Our Account Managers can work with you to develop a sales strategy to meet your business needs and sales objectives.

Our Australia sales agents generate millions of dollars of new business for our clients every year.

Contact us today to learn how we can do the same for you.

4 Steps to unlock your hidden market

The Ultimate Guide to B2B Sales Prospecting takes you through the step-by-step process of lead generation and sales prospecting.


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