Forrest Marketing Group: Appointment Setting campaigns that get results
Forrest Marketing Group deliver prospecting, lead generation and market research services for Schindler

930 Call Hours


3,341 Conversations


2,444 Appointments


“The main differentiator with FMG, was the time they spent prior to the program. Learning about the product, learning about Schindler, learning about the market, and then implementing it with their team, so that their team were confident in answering the questions that our customers were going to be asking.”

Schindler Lifts – National Sales Manager – Service and Repair – Peter Darley

Schindler Lifts Australia designs, manufactures, installs, services and modernises a broad range of elevators, escalators and moving walks for almost every building type. A market leader in Australia Schindler Lifts has over 17,500 units under maintenance and install over 1000 new units each year.


The Requirement

Schindler Lifts had a requirement to get in touch with over 9,000 customers in a very short frame. Which was something they were not able to do in-house with restricted resources.

As a result of an outbound call from one of FMG’s sales agents Schindler Lifts partnered with FMG. Starting with an initial 2 month outbound appointment setting campaign. The aim was to contact all 9,000 customers introducing a new service offering.

The Results

The results of the initial outbound appointment setting campaign were quite dramatic. Both sales targets as well as a very aggressive budget were hit. As a result of the success of the campaign Schindler Lift clients have better safety. Additionally Schindler Lifts have a new revenue stream.

Over 930 hours in 2 months over 3,300 conversations were had with decision makers, resulting in 2,444 appointments being made for Schindler Lifts sales staff to follow up.

Get In Touch

Make an Enquiry

Tell us a bit about what you are looking for and we'll be in touch right away.

Forrest Marketing Group Call Center Services, Telemarketing, Lead Generation, Appointment Setting, Customer Service, Database Cleansing, Market Research
Forrest Marketing Group Case Studies and Blog

Download Our Lead Generation Timeline

When considering outsourcing lead generation many are unsure what to expect, and how long it will take to generate results. So we have put together our lead generation timeline - showing what to expect month by month from your lead generation campaign when working with FMG.

Achieve Your Sales & Marketing Targets

Our clients range from large to small, across all industries. Our proven approach ensures we deliver exceptional results.

Read our case studies to learn how we could help achieve your sales and marketing targets.

Partner with Australia's best Contact Centre

We know every business requires a different approach. Our client partnerships give us insights to tailor winning strategies that deliver results.

Don’t just take our word for it – hear the success stories from others who have chosen to partner with Forrest Marketing Group to service their customers and win more business.

Lead Generation, Lead Nurturing, Call Centre Services for EL Blue Greg Puttick, Testimonial from Forrest Marketing Group


"The results that FMG get are easily the best that we have ever seen."

EL Blue

Lead Generation, Lead Nurturing, Call Centre Services for GraysOnline, Josh Sunders, Testimonial from Forrest Marketing Group


"Partnering with FMG meant we could really drive our business as we had the right people doing the right things."

Grays Online

Lead Generation, Lead Nurturing, Call Centre Services for Jayex Healthcare, Michelle O'Brien, Testimonial from Forrest Marketing Group


"We needed to work with someone our prospects were going to trust right from when they take the first phone call."

Jayex Healthcare

Bill Alexiou-Hucker from GPSM, Forrest Marketing Group case study


"With Forrest Marketing Group you get a professional product and you get it all the time."


Andrew Mansfield from GraysOnline, Forrest Marketing Group case study


"It's reassuring for me to know if I am busy, there is someone else working on keeping our sales pipeline full."

Genesis Instore Marketing

We Support & Comply with Industry Associations

Get In Touch
close slider