Forrest Marketing Group: Appointment Setting campaigns that get results
 
Forrest Marketing Group deliver prospecting, lead generation and market research services for Schindler

930 Call Hours

 

3,341 Conversations

 

2,444 Appointments

 

“The main differentiator with FMG, was the time they spent prior to the program. Learning about the product, learning about Schindler, learning about the market, and then implementing it with their team, so that their team were confident in answering the questions that our customers were going to be asking.”

Schindler Lifts – National Sales Manager – Service and Repair – Peter Darley

Schindler Lifts Australia designs, manufactures, installs, services and modernises a broad range of elevators, escalators and moving walks for almost every building type. A market leader in Australia Schindler Lifts has over 17,500 units under maintenance and install over 1000 new units each year.

 

The Requirement

Schindler Lifts had a requirement to get in touch with over 9,000 customers in a very short frame. Which was something they were not able to do in-house with restricted resources.

As a result of an outbound call from one of FMG’s sales agents Schindler Lifts partnered with FMG. Starting with an initial 2 month outbound appointment setting campaign. The aim was to contact all 9,000 customers introducing a new service offering.

The Results

The results of the initial outbound appointment setting campaign were quite dramatic. Both sales targets as well as a very aggressive budget were hit. As a result of the success of the campaign Schindler Lift clients have better safety. Additionally Schindler Lifts have a new revenue stream.

Over 930 hours in 2 months over 3,300 conversations were had with decision makers, resulting in 2,444 appointments being made for Schindler Lifts sales staff to follow up.

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Forrest Marketing Group Call Center Services, Telemarketing, Lead Generation, Appointment Setting, Customer Service, Database Cleansing, Market Research
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Lead Generation, Lead Nurturing, Call Centre Services for EL Blue Greg Puttick, Testimonial from Forrest Marketing Group
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EL Blue


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Lead Generation, Lead Nurturing, Call Centre Services for GraysOnline, Josh Sunders, Testimonial from Forrest Marketing Group
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Grays Online


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Lead Generation, Lead Nurturing, Call Centre Services for Jayex Healthcare, Michelle O'Brien, Testimonial from Forrest Marketing Group
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Jayex Healthcare


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Bill Alexiou-Hucker from GPSM, Forrest Marketing Group case study
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GPSM


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Andrew Mansfield from GraysOnline, Forrest Marketing Group case study
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Genesis Instore Marketing


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