FMG partner with Sales and Marketing Teams, expanding their resources and strengthening their initiatives.
We provide a full range of call centre services including inbound customer service and outbound telemarketing, lead generation, appointment setting and customer engagement, which can be tailored to help you achieve your Sales and Marketing targets.
Extending Sales Teams
We operate as an invisible extension of your sales team. Our agents can work as your complete outsourced sales department or expand your sales team when you require additional resources or expertise.
We work with you to design a campaign that fits best with your business to achieve your goals. Our telemarketing agents are experts at opening conversations, building rapport and generating sales leads to give you a long-term sustainable pipeline of qualified sales opportunities.
Read more on how we have partnered with sales and business development teams to generate qualified sales leads. Otherwise click below to find out more about the services we offer to support your sales team.
Supporting Marketing Teams
We can support your marketing initiatives by delivering the right message at the right time to your customer database. Representing some of Australia’s best-known brands, our call centre agents are highly skilled and trained to promote your brand with every conversation. Our call centre agents are the secret superheroes behind our clients’ success.
We work with you to tailor a strategy to enhance your marketing initiatives and achieve your objectives. Our agents are experts at creating engaging and effective customer experiences giving you long-term brand loyalty.
Read more on how we have worked with marketing teams to support and enhance their marketing initiatives. Otherwise click below to find out more about the services we offer to support your marketing team.