“It was absolutely amazing. To be the winner of the Professional Services category in the Local Business Awards for this year, and then to be named the overall Business of the Year – I was just so stunned and excited.” Richard Forrest, Managing Director of Forrest Marketing Group says.
Forrest Marketing Group delivers professional lead generation, telemarketing and customer service solutions across Australia. Established 7 years ago on Sydney’s northern beaches, the company has grown from a business of four people, to a company now employing 45 locals.
“Our staff work brilliantly together” says Richard. “Many have been with us for several years creating a stable, high performing team that delivers consistent results for our clients. Clients often say this is why they choose to work with us.”
As to why he feels Forrest Marketing Group won these prestigious awards, Richard says, “A positive culture extends all the way through our business – we all have the same love of customer service and professionalism. I think this positivity and enthusiasm then flows on to the way we interact with our clients – we really do focus on having a quality service. And in turn, we are valued and respected by our clients.”
The group prides itself on uncovering new sales opportunities that result in millions of dollars of new business for their clients. “Each year we survey our clients to determine the value of new business they have closed as a result of the leads and appointments we have generated. During 2012 our clients secured an average $19.10 of new sales for every $1.00 spent with us.”
“Everyone in Forrest Marketing Group played a crucial role for us to win these two awards,” says Richard. “We all get along really well here and have a great team spirit and are proud to work at this company.”