Management Team


Richard Forrest

Managing Director

Richard has managed and coached sales teams around the world, and in 2006 Richard created Forrest Marketing Group to surround himself with a team of people who were passionate about sales.


Richard is the author of The Ultimate Guide to B2B Sales Prospecting which details the 4 steps to unlocking your hidden market. Richard’s unique approach to sales prospecting has been the basis of FMG’s success and has generated millions of dollars of new business for our clients.


Zoe Brewster

Group Operations Manager

Zoe’s extensive experience in training and development of B2B sales teams, makes her an inspiring mentor and motivating leader. With a relentless focus on continual improvement, her thorough and consistent traning ensures our call centre agents are confident and competent when representing our clients’ brands.


Zoe gets the most from her team through creating a dynamic, and competitive culture, making work fun, ensuring the team is successful and rewarding outstanding results.


Anna Turk

Group Account Director

Anna’s career in Account Management has given her extensive experience interpreting client requirements into executable strategies that achieve the desired objectives.


Anna is passionate about helping clients achieve their business goals by gaining a deep understanding of their business and working with her team to provide real results for her clients.


Claire Lovell

Account Manager

Claire’s background in event management ensures that every detail of the campaign strategy is communicated and executed perfectly.


Claire thrives on delivering exceptional customer service. With experience in managing customer relationships, Claire’s focus is on ensuring the success of her clients’ campaigns over the long term to grow their business.



Kirstin revised

Kirstin Billington

Business Development Manager

A senior business development and marketing professional, Kirstin has a thorough understanding of both sides of the B2B relationship.


Kirstin’s aim is to make a strategic and profitable difference. She takes the time to build and manage relationships with her clients and gain a deep understanding of their requirements, designing the right lead generation, telemarketing or call centre campaign to achieve their sales and marketing objectives.


Sally Cannon

Group Marketing Manager

Sally’s long-spanning B2B marketing career gives our Account Managers and Sales Teams insights into the B2B marketing world and how best to structure client retention campaigns to achieve marketing teams’ business objectives and deliver the results they need to support their marketing initiatives.


Sally manages all of FMG’s marketing, PR, media and communications.


Carly Falconer

Group Accountant

Carly manages all our accounting, human resources and compliance functions.  With exceptional attention to detail, our clients’ accounts are processed accurately and efficiently.


Carly is your point of contact for all accounts enquiries.


Owen Richards

Managing Director – Air Marketing Group

Owen was FMG’s Operations Manager for eight years and built a team of highly skilled sales professionals. Owen designed and managed over 1,500 telemarketing and lead generation campaigns during that time and delivered exceptional results.


Owen returned to the UK to launch our sister company, Air Marketing Group in February 2016. The new office gives FMG the ability to provide call centre services to our international clients.


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Download Our Lead Generation Timeline

When considering outsourcing lead generation many are unsure what to expect, and how long it will take to generate results. So we have put together our lead generation timeline - showing what to expect month by month from your lead generation campaign when working with FMG.





General Manager NSW Industrial

Grays Online

Josh Sanders tells us how, through outsourcing their outbound lead generation to FMG, GraysOnline ensured their sales people were doing the right things more often – sitting down with qualified prospects and selling.



Michelle O’Brien

Regional Manager

Jayex Healthcare

We asked Michelle O’Brien about Jayex’s experience with outsourcing their lead generation to Forrest Marketing Group. Here, she tells us that outsourcing lead generation for a complex technical solution IS possible. And that it delivers great results.



Greg Puttick

General Manager

EL Blue

Greg Puttick explains why EL Blue, with a very specific target market of CEOs of medium-sized organisations, decided to outsource their outbound lead generation and what the results have been.

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