Richard has managed and coached sales teams around the world. In 2006 Richard created Forrest Marketing Group to surround himself with a team of people who were passionate about sales.
Richard is the author of The Ultimate Guide to B2B Sales Prospecting which details the 4 steps to unlock your hidden market. Richard’s proven approach to sales prospecting has been the basis of FMG’s success and as a result has generated millions of dollars of new business for our clients.
Chris heads up our team of call centre agents. Bringing with him extensive sales, training and leadership experience across many industries. Chris started his career on the phones before progressing to a leadership position. Therefore Chris really understands first-hand the challenges facing our call centre agents.
With a focus on training and mentoring, Chris focuses on continual improvement of the team. Ensuring our agents are confident, competent and capable when representing our clients on the phone. Chris gets great output from the team by creating a fun, dynamic and competitive culture which recognises results and celebrates achievements.
Anna’s career in Account Management has given her extensive experience interpreting client requirements into executable strategies to achieve the desired objectives.
Anna is passionate about helping clients achieve their business goals. She focuses on gaining a deep understanding of their business and working with her team to provide real results for her clients.
Rowanna’s background in new business development, customer service & administration. As a result every detail of the campaign strategy is communicated and executed perfectly.
Rowanna thrives on delivering exceptional customer service. With experience in managing customer relationships, Rowanna’s focus is on ensuring the success of her clients’ campaigns over the long term. Working with her clients to grow their business.
Sally’s B2B marketing career gives our Account Managers and Sales Teams insights into the B2B marketing world. Consequently this provides an understanding on how best to structure client retention campaigns. Ensuring these campaigns achieve marketing teams’ business objectives and deliver result.
Sally manages all of FMG’s marketing, PR, media and communications.
Owen was FMG’s Operations Manager for eight years. Over this time Owen designed over 1,500 telemarketing and lead generation campaigns.
Owen returned to the UK to launch our sister company, Air Marketing Group in February 2016. The new office gives FMG the ability to provide telemarketing and call centre services to our international clients.