Management Team


Richard Forrest

Managing Director

Richard has managed and coached sales teams around the world. In 2006 Richard created Forrest Marketing Group to surround himself with a team of people who were passionate about sales.

Richard is the author of The Ultimate Guide to B2B Sales Prospecting which details the 4 steps to unlock your hidden market. Richard’s proven approach to sales prospecting has been the basis of FMG’s success and as a result has generated millions of dollars of new business for our clients.


Chris Justice

Call Centre Team Manager

Chris heads up our team of call centre agents. Bringing with him extensive sales, training and leadership experience across many industries. Chris started his career on the phones before progressing to a leadership position. Therefore Chris really understands first-hand the challenges facing our call centre agents.

With a focus on training and mentoring, Chris focuses on continual improvement of the team. Ensuring our agents are confident, competent and capable when representing our clients on the phone. Chris gets great output from the team by creating a fun, dynamic and competitive culture which recognises results and celebrates achievements.

Chris Justice

Anna Turk

Account Director

Anna’s career in Account Management has given her extensive experience interpreting client requirements into executable strategies to achieve the desired objectives.

Anna is passionate about helping clients achieve their business goals. She focuses on gaining a deep understanding of their business and working with her team to provide real results for her clients.


Rowanna Body

Account Manager

Rowanna’s background in new business development, customer service & administration. As a result every detail of the campaign strategy is communicated and executed perfectly.

Rowanna thrives on delivering exceptional customer service. With experience in managing customer relationships, Rowanna’s focus is on ensuring the success of her clients’ campaigns over the long term. Working with her clients to grow their business.

Rowanna Body

Sally Cannon

Marketing Manager

Sally’s B2B marketing career gives our Account Managers and Sales Teams insights into the B2B marketing world. Consequently this provides an understanding on how best to structure client retention campaigns. Ensuring these campaigns achieve marketing teams’ business objectives and deliver result.

Sally manages all of FMG’s marketing, PR, media and communications.


Carly Falconer

Group Accountant

Carly manages all our accounting, human resources and compliance functions.  As a result of Carly’s exceptional attention to detail, our clients’ accounts are processed accurately and efficiently.

Carly is your point of contact for all accounts enquiries.


Owen Richards

Managing Director – Air Marketing Group

Owen was FMG’s Operations Manager for eight years. Over this time Owen designed over 1,500 telemarketing and lead generation campaigns.

Owen returned to the UK to launch our sister company, Air Marketing Group in February 2016. The new office gives FMG the ability to provide telemarketing and call centre services to our international clients.


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Download Our Lead Generation Timeline

When considering outsourcing lead generation many are unsure what to expect, and how long it will take to generate results. So we have put together our lead generation timeline - showing what to expect month by month from your lead generation campaign when working with FMG.

Achieve Your Sales & Marketing Targets

Our clients range from large to small, across all industries. Our proven approach ensures we deliver exceptional results.

Read our case studies to learn how we could help achieve your sales and marketing targets.

Partner with Australia's best Contact Centre

We know every business requires a different approach. Our client partnerships give us insights to tailor winning strategies that deliver results.

Don’t just take our word for it – hear the success stories from others who have chosen to partner with Forrest Marketing Group to service their customers and win more business.



EL Blue

"The results that FMG get are easily the best that we have ever seen."



Grays Online

"Partnering with FMG meant we could really drive our business as we had the right people doing the right things."



Jayex Healthcare

"We needed to work with someone our prospects were going to trust right from when they take the first phone call."




"With Forrest Marketing Group you get a professional product and you get it all the time."



Genesis Instore Marketing

"It's reassuring for me to know if I am busy, there is someone else working on keeping our sales pipeline full."

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