Telemarketing

Our telemarketing services give our clients greater reach into new and existing markets

How telemarketing can help you

Forrest Marketing Group is one of Australia’s leading telemarketing companies, delivering B2B telemarketing services that have helped hundreds of businesses achieve their sales targets. Our highly skilled, Australia-based team of telemarketers are experts at starting conversations and finding new sales leads.

Telemarketing is the only form of direct marketing which allows personalised communication with key decision makers to understand their needs and present tailored solutions. Our Account Managers work with you to customise your  campaign to suit your business and objectives.

Our telemarketing services give our clients greater reach into new and existing markets. We uncover hundreds of new qualified sales opportunities each week.

Telemarketing is the only form of direct marketing which allows 2 way communication. Direct feedback from the decision makers allows us to really understand their needs and present a tailored solution.

Telemarketing is a proactive way of informing prospective clients about the products or services you offer, rather than waiting for you phone to ring.

You can focus on acquiring new customers, inform existing ones of a current offer or promotion or simply ensuring your customers are happy with your service. Telemarketing services provide an incredibly versatile and effective way of boosting your business.

Appointment setting allows us to contact your prospects, pitch your business and book meetings for your sales team. An appointment setting campaign will save your sales team valuable time. We source the prospects that meet your qualification criteria therefore getting your sales team in front of more sales opportunities more often.

Lead generation builds brand awareness. Through presenting your brand to hundreds of key decision makers every week we bring new prospects into your sales funnel. Our lead generation services will find new sales leads for your sales and marketing teams. These leads are then passed to your team to nurture and convert into customers when ready to buy.

Telesales allows us to sell your product or service directly over the phone. Outsourcing your telesales function will save you time, money and stress. Our expert agents can act as your outsourced sales team or expand your sales department to handle times of high demand.

Lead nurturing ensures leads progress through the sales funnel. Through engaging leads at different stages, we provide relevant information and strengthen the relationship with buyers at each stage of the buyer’s journey. Our expert sales agents can nurture your leads to maximise your sales conversion.

Proven Returns

With average returns of just over $18 per dollar spent on our telemarketing services, we know our campaigns deliver proven returns. Many of our clients achieve a positive return on investment within the first 3 months of starting their campaign.

Exceptional Results

Our clients chose FMG because we are telemarketing experts and they stay with us because we deliver exceptional results. Each week we make thousands of sales calls, generating millions of dollars of new sales opportunities for our clients.

Read our case studies to see some of the amazing results we have achieved for our clients.

Telemarketing services: How to get started

Your Account Manager will guide you through your telemarketing campaign setup, including:

  • Designing the best telemarketing campaign to suit your needs
  • Identifying the companies and decision makers to call
  • Developing your value proposition
  • Writing a conversation-based sales script
  • Briefing meetings with our operations team
  • Training sessions with our telesales agents
  • Setup of your online portal and detailed campaign reporting

Get In Touch

Make an Enquiry

Tell us a bit about what you are looking for and we'll be in touch right away.

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Download Our Lead Generation Timeline

When considering outsourcing lead generation many are unsure what to expect, and how long it will take to generate results. So we have put together our lead generation timeline - showing what to expect month by month from your lead generation campaign when working with FMG.

Partner with Australia's best Contact Centre

We know every business requires a different approach. Our client partnerships give us insights to tailor winning strategies that deliver results.

Don’t just take our word for it – hear the success stories from others who have chosen to partner with Forrest Marketing Group to service their customers and win more business.

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EL Blue


"The results that FMG get are easily the best that we have ever seen."

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Grays Online


"Partnering with FMG meant we could really drive our business as we had the right people doing the right things."

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Jayex Healthcare


"We needed to work with someone our prospects were going to trust right from when they take the first phone call."

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GPSM


"With Forrest Marketing Group you get a professional product and you get it all the time."

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Genesis Instore Marketing


"It's reassuring for me to know if I am busy, there is someone else working on keeping our sales pipeline full."

We Support & Comply with Industry Associations

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